Terms & Conditions

Last Updated: 27 August 2026

Welcome to MaaSaa Foods.

These Terms & Conditions govern your access to and use of the MaaSaa Foods website and your purchase of products through our website.

By accessing our website or placing an order, you agree to be bound by these Terms & Conditions.

1. About MaaSaa Foods

MaaSaa Foods is a food brand offering mom-made food products including:

  • Porridges
  • Dry-fruit loaded Oats & Makhana ladoos
  • Pancake mixes
  • Nuts powders
  • Natural sweeteners
  • Other food products

Products are available for delivery across India, subject to delivery serviceability.

2. Product Information

We make reasonable efforts to ensure that product descriptions, images, ingredients, quantities, prices, and other information displayed on our website are accurate.

Actual product colour, appearance, texture, packaging, or presentation may vary slightly from images displayed on the website.

3. Food Products and Consumption

Customers are responsible for reviewing product ingredients, allergen information, preparation instructions, storage instructions, and suitability before consuming any product.

Some products may contain or be processed in facilities handling nuts, seeds, dairy, gluten, or other allergens.

Customers with food allergies, intolerances, dietary restrictions, or other specific requirements should carefully review product information before placing an order.

For products intended for infants or children, parents or guardians are responsible for determining the suitability of the product for the child and following the preparation and consumption instructions provided with the product.

MaaSaa Foods does not provide medical advice, medical treatment, or medical diagnosis through its website or products.

4. Orders

Customers must provide accurate and complete information when placing an order, including name, phone number, email address, and delivery address.

An order is considered successfully placed after successful payment and order confirmation.

MaaSaa Foods reserves the right to cancel an order in circumstances including:

  • Product unavailability
  • Incorrect product pricing or information
  • Incorrect or incomplete customer information
  • Suspected fraudulent or unauthorised transactions
  • Delivery restrictions
  • Circumstances beyond our reasonable control

If an order is cancelled by MaaSaa Foods after payment has been received, the applicable refund will be processed to the original payment method.

5. Pricing

All product prices displayed on the website are in Indian Rupees (INR).

Applicable shipping charges and other applicable charges, if any, will be displayed during checkout before the order is completed.

MaaSaa Foods reserves the right to change product prices at any time without prior notice. Price changes will not affect orders that have already been successfully confirmed.

6. Payments

Payments may be processed through third-party payment gateways, including Razorpay.

MaaSaa Foods does not store complete customer payment credentials such as card numbers, CVV numbers, UPI PINs, or banking passwords.

7. Shipping and Delivery

MaaSaa Foods provides delivery across India, subject to PIN-code serviceability.

Shipping charges may vary depending on the customer’s delivery location and state.

Delivery timelines may vary depending on destination, courier availability, weather, holidays, and other circumstances.

Please refer to our Shipping Policy for complete details.

8. Returns and Refunds

Due to the nature of our food products, we generally do not accept returns for change of mind, taste preference, incorrect product selection, or products that have been opened or consumed.

Refunds may be considered for eligible issues such as receiving a wrong, damaged, tampered, or materially compromised product.

Please refer to our Return & Refund Policy for complete details.

9. Order Cancellation

Once payment has been successfully completed, an order cannot be cancelled.

10. Intellectual Property

All content available on the MaaSaa Foods website, including text, photographs, product images, logos, graphics, designs, trademarks, and other materials, belongs to or is licensed to MaaSaa Foods.

Such content may not be copied, reproduced, modified, distributed, or commercially used without prior written permission.

11. Limitation of Liability

MaaSaa Foods will not be responsible for issues arising from improper storage, handling, preparation, or consumption of products contrary to the instructions provided with the product.

Nothing in these Terms & Conditions limits any rights or remedies that cannot legally be excluded under applicable law.

12. Changes to Terms & Conditions

MaaSaa Foods may update these Terms & Conditions from time to time. Updated terms will be published on this page with the revised “Last Updated” date.

13. Contact Us

MaaSaa Foods
Email: babyfood.maasaa@gmail.com
Phone: +91 77678 72010
Address: 63, Dakshinamurty Society, Atladra, Vadodara – 390012, Gujarat, India