Privacy Policy

Last Updated: 27 August 2026

At Maa-Saa Foods, we respect your privacy and are committed to protecting the personal information you share with us.

Maa-Saa Foods offers mom-made food products including porridges, dry-fruit ladoos, pancake mixes, nuts powders, natural sweeteners, and other food products for customers across India.

1. Information We Collect

When you visit our website, place an order, or contact us, we may collect the following information:

  • Name
  • Mobile number
  • Email address
  • Billing and shipping address
  • Order details
  • Payment and transaction information
  • Information you provide when contacting customer support
  • Website usage and technical information such as IP address, browser type, device information, and cookies

We do not store your complete credit/debit card, UPI, or other payment credentials on our servers.

2. How We Use Your Information

We may use your information to:

  • Process and fulfil your orders
  • Deliver products to you
  • Confirm and communicate order details
  • Provide customer support
  • Process eligible refunds
  • Send order-related notifications
  • Improve our products, website, and customer experience
  • Prevent fraud, misuse, or unauthorised transactions
  • Comply with applicable laws and regulatory requirements

3. Payment Information

Payments made through our website may be processed through third-party payment gateways such as Razorpay.

Maa-Saa Foods does not store complete payment credentials such as card numbers, CVV numbers, UPI PINs, or banking passwords on its servers.

Payment information is processed according to the security and privacy practices of the applicable payment service provider.

4. Sharing of Information

We may share necessary customer information with trusted service providers where required to operate our business, including:

  • Payment gateway providers
  • Courier and delivery partners
  • Website hosting and technical service providers
  • Customer communication providers
  • Legal, regulatory, or government authorities where required by law

We do not sell or rent your personal information to third parties for their independent marketing purposes.

5. Cookies

Our website may use cookies and similar technologies to improve website functionality, remember preferences, understand website usage, and provide a better shopping experience.

You may manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

6. Data Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, misuse, alteration, disclosure, or loss.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

7. Children’s Information

Some Maa-Saa Foods products may be intended for infants or children. Purchases through our website should be made by a parent, guardian, or legally authorised adult.

We do not knowingly collect personal information directly from children for independent purchases.

8. Your Rights

Subject to applicable law, you may contact us to request access to, correction of, or deletion of personal information held by us.

9. Changes to This Privacy Policy

Maa-Saa Foods may update this Privacy Policy from time to time. Any changes will be published on this page with an updated “Last Updated” date.

10. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us:

Maa-Saa Foods
Email: babyfood.maasaa@gmail.com
Phone: +91 77678 72010
Address: 63, Dakshinamurty Society, Atladra, Vadodara – 390012, Gujarat, India