Cancellation Policy
Last Updated: 27 August 2026
MaaSaa Foods begins processing orders after successful payment and order confirmation.
1. Order Cancellation
Orders cannot be cancelled once payment has been successfully completed.
Customers should carefully review their products, quantity, delivery address, and order details before completing payment.
2. Cancellation by MaaSaa Foods
MaaSaa Foods reserves the right to cancel an order in circumstances including:
- Product unavailability
- Incorrect product pricing or product information
- Incorrect or incomplete customer information
- Delivery not being serviceable to the provided PIN code
- Suspected fraudulent or unauthorised transactions
- Operational issues
- Circumstances beyond our reasonable control
3. Refund for Orders Cancelled by MaaSaa Foods
If MaaSaa Foods cancels an order for which payment has already been received, the applicable refund will be initiated to the original payment method.
Eligible refunds will generally be processed within 7 days.
The time taken for the amount to reflect in the customer’s account may depend on the payment gateway, bank, card issuer, or other financial institution.
4. Refused or Failed Delivery
If a customer refuses delivery or an order is returned to MaaSaa Foods because of an incorrect address, unavailable recipient, repeated failed delivery attempts, or other customer-related reasons, the order will not automatically qualify for a full refund.
Any refund in such circumstances will be reviewed based on the individual case and applicable shipping or other costs.
5. Contact Us
For questions regarding orders or cancellations:
MaaSaa Foods
Email: babyfood.maasaa@gmail.com
Phone: +91 77678 72010
Address: 63, Dakshinamurty Society, Atladra, Vadodara – 390012, Gujarat, India